Reference

Privacy Policy – How We Handle Your Information

We collect only what we need to run your account, process deposits through Touch 'n Go eWallet, Boost, and GrabPay, and keep your sessions secure. This policy explains what we gather, how we use it, and how you control it.

Account data you providePayment and wallet activityDevice and session logsLive casino and slots
milion888 Privacy Policy – How We Handle Your Information
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to review, correct, or delete the personal information we hold, or if you have questions about this policy, reach us through the channels below. We aim to respond within a few business days.

Team online

Live chat

Open the chat widget in the bottom corner of any page — our support team can verify your identity and walk you through access, correction, or deletion requests in real time.

Email

Send your request to our privacy contact address listed in the site footer. Include your registered email and phone number so we can confirm it's you before sharing or changing account data.

Account settings

Log in, tap your profile icon, then tap Privacy & Data. You can download a copy of your information, update communication preferences, or submit a deletion request directly from that screen.

HOW WE PROTECT YOU

Data Handling and Security Measures

We encrypt payment details in transit and at rest, limit internal access to personal data on a need-to-know basis, and log every action taken on your account for audit trails. Cookies remember your language and session but do not track you across unrelated sites. You control marketing emails and SMS through your account preferences — opt out any time without affecting essential service messages like withdrawal confirmations.

Encryption and access controls

Sensitive fields such as wallet details and identity documents are encrypted with industry-standard protocols. Only authorised staff can view them, and every lookup is logged so we can review unusual access patterns.

Cookie use and tracking

We set session cookies to keep you logged in and preference cookies to remember your language choice. We do not use third-party advertising cookies that follow you around the web; analytics cookies are anonymised.

Retention and deletion

We keep transaction records for the period required by financial regulations, typically a few years. Personal profile data is retained while your account is active. Close your account and request deletion, and we will erase non-essential data within 30 days.

Your rights

You can request a copy of the information we hold, ask us to correct errors, restrict processing for specific purposes, or delete your account entirely. Local law may give you additional rights — contact us to exercise them.

Privacy Policy FAQ

We ask for your full name, email address, phone number, and date of birth during registration. This helps us verify your identity and comply with local financial requirements. We also record your chosen password in hashed form.

We share transaction details with payment processors like Touch 'n Go eWallet, Boost, and GrabPay to complete deposits and withdrawals. Service providers who host our servers or provide fraud detection work under confidentiality agreements. We never sell your data to marketers.

Transaction and identity records are retained for the period required by financial regulations, usually a few years. Once that period ends and you have requested deletion, we erase personal profile data within 30 days. Logs needed for legal compliance may persist longer.

Yes. Log in, go to Account Settings, then tap Privacy & Data. You can download a report that includes your profile details, transaction history, and communication preferences. If you prefer, contact support and we will send it by email.

Open any marketing email and click the unsubscribe link at the bottom, or log in and switch off promotional messages in your notification preferences. Essential service emails, like withdrawal confirmations and security alerts, will still reach you.

We monitor systems continuously and will notify affected account holders and relevant authorities as soon as we confirm a breach. You will receive clear instructions on steps to take, such as changing your password or checking recent transactions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.